Cloud Migration & Operations

Move, Run and Improve Cloud Workloads Safely.

Cloud support for businesses that need planned migration, cost visibility, secure access, backup alignment and ongoing operational governance across public cloud platforms.

Plan Cloud MigrationView All Services
01A clearer migration and rollback path
02Improved cost and access governance
03Better post-migration operational readiness
AWSMicrosoft AzureGoogle CloudMicrosoft 365Cloud DNSVPNIAM
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SHELLRACK SERVICE BLUEPRINT business context, operational controls and visible outcomes Cloud governancemapped OPERATING CONTEXTwhat the service depends onApps and dataIdentity andnetworkCost andcontinuity CLDManaged Cloud ServicesAssessMigrateGovern SERVICE OUTCOMESwhat remains visibleSafer cutoverCost visibilityOperationalcontrol DELIVERY WORKFLOWcontrolled change and documented handoverDiscoverPrioritizeDesignDeliverDocument
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Operating Context

Cloud adoption with governance, cost and recovery kept visible.

Cloud work is treated as an operating model, not only a migration event. Identity, network access, cost ownership, backup, security and post-migration support are planned together.

The final scope, response model, commercial terms and exclusions are confirmed in the approved proposal, service agreement or statement of work.
Expected Outcomes

What this service is designed to make visible

01

A clearer migration and rollback path

Tracked through agreed checks, documentation and handover.

02

Improved cost and access governance

Tracked through agreed checks, documentation and handover.

03

Better post-migration operational readiness

Tracked through agreed checks, documentation and handover.

Service Capabilities

Coverage built around the work your environment actually needs

These capabilities remain editable from the ShellRack Services Manager.

01

Cloud readiness review

Assess applications, data, identity, network dependencies and business risk before moving workloads.

02

Landing zone setup

Create secure account, subscription, network, IAM, backup and tagging foundations for new workloads.

03

Migration runbooks

Use phased steps, rollback planning and owner sign-off to reduce disruption during migration.

04

Cost governance

Review unused resources, right-sizing, tags, schedules and budget alerts so cloud spend stays visible.

05

Cloud backup alignment

Connect workloads to recovery policies, retention rules and restore testing schedules.

06

Operational support

Handle access requests, incidents, performance issues, firewall rules and vendor coordination.

07

Hybrid migration planning

Map on-premise servers, DNS, VPN, identity and storage before moving selected workloads to public cloud.

08

Post-migration support

Monitor access, cost, backup, security and performance after go-live so migration does not end at cutover.

Delivery Workflow

A controlled path from current state to documented handover

The workflow can be edited for each service in the plugin.

STEP 01

Discover

Review the current environment, users, dependencies and business impact.

STEP 02

Prioritize

Separate urgent risks, recurring issues and planned improvements.

STEP 03

Design

Agree scope, ownership, access, timing, validation and rollback needs.

STEP 04

Deliver

Complete the approved work with controlled change and progress visibility.

STEP 05

Document

Record the outcome, handover, exclusions and next improvement actions.

Scope Clarity

What is included and what is quoted separately

Clear boundaries reduce confusion around support, hardware, software, hosting, licences, visits and project work.

Included in cloud support

  • Readiness review, migration plan and access/governance guidance
  • Landing zone checks, IAM review and backup alignment
  • Cloud incident triage, documentation and cost-control recommendations
  • Post-migration validation and runbook preparation
  • Scope clarification before work starts

Customer-paid cloud items

  • AWS, Azure, Google Cloud usage and storage bills
  • Paid marketplace images, third-party cloud tools and licences
  • Large migration execution, bandwidth, VPN hardware or dedicated connectivity
  • Application vendor charges or database/software licensing
  • New hardware, replacement parts, consumables and physical repairs

Common issues this service addresses

  • Unclear migration risk
  • Uncontrolled cloud billing
  • Identity and access sprawl
  • Poor backup and restore planning
  • Hybrid connectivity challenges
  • Cloud migration without rollback plan
  • Confusing Azure, AWS or GCP ownership

Deliverables and useful outputs

  • Readiness report
  • Migration roadmap
  • Landing zone documentation
  • Cost control checklist
  • Cloud support runbook
  • Hybrid connectivity plan
  • Post-migration validation checklist

Technology and platform coverage

AWSMicrosoft AzureGoogle CloudMicrosoft 365Cloud DNSVPNIAMBackup VaultsAzure AD / Entra IDAWS VPCGoogle Cloud IAM

Best fit for

  • Teams planning an Azure, AWS or Google Cloud move
  • Businesses already in cloud but lacking cost or ownership visibility
  • Hybrid environments connecting offices, identity, servers and cloud workloads
Service FAQs

Questions to clarify before the engagement begins

Can we begin with a focused scope?
Yes. ShellRack can start with one service, one site, one workload or one defined issue before expanding the engagement.
How is the final scope confirmed?
The final scope, responsibilities, assumptions, exclusions, timelines and customer-payable items are documented before work begins.
Can ShellRack work with our existing vendors?
Yes. Vendor coordination can be included where it supports the agreed service and the responsibilities are clearly assigned.
How are changes and outcomes recorded?
Relevant checks, changes, test results, handover notes and follow-up actions are documented according to the agreed engagement.

Start with the current environment and the business outcome.

ShellRack can help confirm whether this service, a related service or a focused assessment is the right next step.

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