Move, Run and Improve Cloud Workloads Safely.
Cloud support for businesses that need planned migration, cost visibility, secure access, backup alignment and ongoing operational governance across public cloud platforms.
Service coverage and support scope
Each item can be edited in the plugin version through the ShellRack Services manager.
Cloud readiness review
Assess applications, data, identity, network dependencies and business risk before moving workloads.
Landing zone setup
Create secure account, subscription, network, IAM, backup and tagging foundations for new workloads.
Migration runbooks
Use phased steps, rollback planning and owner sign-off to reduce disruption during migration.
Cost governance
Review unused resources, right-sizing, tags, schedules and budget alerts so cloud spend stays visible.
Cloud backup alignment
Connect workloads to recovery policies, retention rules and restore testing schedules.
Operational support
Handle access requests, incidents, performance issues, firewall rules and vendor coordination.
Hybrid migration planning
Map on-premise servers, DNS, VPN, identity and storage before moving selected workloads to public cloud.
Post-migration support
Monitor access, cost, backup, security and performance after go-live so migration does not end at cutover.
What is included and what is billed separately
This keeps AMC, support, hardware, software, hosting, licence and visit expectations transparent before support starts.
Included in cloud support
- Readiness review, migration plan and access/governance guidance
- Landing zone checks, IAM review and backup alignment
- Cloud incident triage, documentation and cost-control recommendations
- Post-migration validation and runbook preparation
- Scope clarification before work starts
Customer-paid cloud items
- AWS, Azure, Google Cloud usage and storage bills
- Paid marketplace images, third-party cloud tools and licences
- Large migration execution, bandwidth, VPN hardware or dedicated connectivity
- Application vendor charges or database/software licensing
- New hardware, replacement parts, consumables and physical repairs
Common issues this service solves
- Unclear migration risk
- Uncontrolled cloud billing
- Identity and access sprawl
- Poor backup and restore planning
- Hybrid connectivity challenges
- Cloud migration without rollback plan
- Confusing Azure, AWS or GCP ownership
Deliverables and useful outputs
- Readiness report
- Migration roadmap
- Landing zone documentation
- Cost control checklist
- Cloud support runbook
- Hybrid connectivity plan
- Post-migration validation checklist
Technology and platform coverage
Best fit for
- Businesses that want reliable IT ownership without unnecessary complexity.
- Teams that need documentation, support flow and practical security hygiene.
- Companies planning growth, office changes, cloud movement or infrastructure cleanup.