What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences and understand how you use it. Cookies cannot harm your device or access other information on it.
Cookies We Use
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
_ga |
Analytics | Google Analytics — tracks unique visitors | 2 years |
_ga_XXXXXX |
Analytics | Google Analytics — session tracking | 2 years |
cookie_consent |
Essential | Stores your cookie consent preference | 1 year |
wp_session |
Essential | WordPress session (client portal only) | Session |
ShellRack_pref |
Functional | Remembers your language / region preference | 6 months |
Cookie Categories
Essential Cookies
Required for the website to function. They enable core features like security, page navigation and access to secure areas. The website cannot function without these.
Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous information. We use Google Analytics. You can opt out at any time via Google's opt-out tool.
Functional Cookies
Remember your preferences and personalisation choices to improve your experience, such as your preferred language or region.
Managing Cookies
You can control cookies through your browser settings, our cookie banner, and third-party opt-out tools.
- Browser settings — most browsers let you block or delete cookies
- Our cookie banner — shown on your first visit, allows you to accept or decline non-essential cookies
- Third-party opt-outs — for example, Google Analytics opt-out
Cookie Questions?
Contact us if you have questions about how we use cookies.