CCTV and Surveillance Designed With Network Stability in Mind.
CCTV support for offices, shops and small sites that need camera planning, NVR/DVR setup, storage sizing, remote viewing, secure network segmentation and clear hardware cost separation.
Service coverage and support scope
Each item can be edited in the plugin version through the ShellRack Services manager.
Camera placement planning
Map entry points, counters, office zones, blind spots, cabling routes and coverage expectations.
NVR/DVR configuration
Configure recording schedule, storage retention, user access, alerts and viewing settings.
Remote viewing setup
Set up secure mobile/desktop viewing with strong passwords, MFA where supported and access records.
Network separation
Separate CCTV traffic from office systems using VLAN, firewall or separate switches where practical.
Storage sizing
Estimate disk capacity, retention period and customer-payable storage/hardware requirements.
Maintenance checks
Review camera status, recording health, time sync, storage warnings and failed channels.
Vendor coordination
Coordinate with camera, cabling, electrical and hardware vendors when physical work is outside IT scope.
Customer-payable clarity
Cameras, NVR/DVR, hard disks, PoE switches, cabling, mounts and electrical work are quoted separately.
What is included and what is billed separately
This keeps AMC, support, hardware, software, hosting, licence and visit expectations transparent before support starts.
Included in CCTV planning/support
- Camera location planning, NVR/DVR configuration guidance
- Remote viewing setup, password hygiene and access records
- Storage sizing and recording health checks
- CCTV VLAN/network separation recommendations
- Scope clarification before work starts
CCTV payable items
- Cameras, NVR/DVR, hard disks, PoE switches, mounts and power supplies
- Cabling, drilling, electrical work, ladders/lift and site contractor charges
- Cloud recording, mobile app subscriptions or vendor support fees
- Hardware replacement, warranty handling and major physical installation
- New hardware, replacement parts, consumables and physical repairs
Common issues this service solves
- Cameras not recording
- Remote viewing not working
- No storage retention plan
- CCTV slowing office network
- Unclear hardware and cabling costs
- Weak camera account passwords
Deliverables and useful outputs
- Camera location plan
- NVR/DVR configuration notes
- Storage estimate
- Remote access checklist
- Network separation note
- Hardware cost list
Technology and platform coverage
Best fit for
- Businesses that want reliable IT ownership without unnecessary complexity.
- Teams that need documentation, support flow and practical security hygiene.
- Companies planning growth, office changes, cloud movement or infrastructure cleanup.