CCTV, NVR & Security Network

CCTV and Surveillance Designed With Network Stability in Mind.

CCTV support for offices, shops and small sites that need camera planning, NVR/DVR setup, storage sizing, remote viewing, secure network segmentation and clear hardware cost separation.

01Better camera and storage planning
02Safer remote viewing and network separation
03Clear hardware, installation and maintenance responsibilities
IP CamerasNVR/DVRPoE SwitchesCCTV VLANHard DisksRemote Viewing AppsRouters
Not sure whether this is the right service?Share the current environment and business impact before committing to a solution.
Start assessment →
SHELLRACK SERVICE BLUEPRINT business context, operational controls and visible outcomes Surveillance planvisible OPERATING CONTEXTwhat the service depends onCoverage andcamerasRecording andstorageNetwork andaccess CCTVCCTV SurveillanceSolutionsPlanSeparateMonitor SERVICE OUTCOMESwhat remains visibleUseful coverageStable recordingSafer access DELIVERY WORKFLOWcontrolled change and documented handoverDiscoverPrioritizeDesignDeliverDocument
Operating Context

Surveillance planned with storage, access and network stability in mind.

CCTV delivery connects camera placement, recording, storage sizing, remote viewing, power, cabling, network separation, credentials and ongoing health checks.

The final scope, response model, commercial terms and exclusions are confirmed in the approved proposal, service agreement or statement of work.
Expected Outcomes

What this service is designed to make visible

01

Better camera and storage planning

Tracked through agreed checks, documentation and handover.

02

Safer remote viewing and network separation

Tracked through agreed checks, documentation and handover.

03

Clear hardware, installation and maintenance responsibilities

Tracked through agreed checks, documentation and handover.

Service Capabilities

Coverage built around the work your environment actually needs

These capabilities remain editable from the ShellRack Services Manager.

01

Camera placement planning

Map entry points, counters, office zones, blind spots, cabling routes and coverage expectations.

02

NVR/DVR configuration

Configure recording schedule, storage retention, user access, alerts and viewing settings.

03

Remote viewing setup

Set up secure mobile/desktop viewing with strong passwords, MFA where supported and access records.

04

Network separation

Separate CCTV traffic from office systems using VLAN, firewall or separate switches where practical.

05

Storage sizing

Estimate disk capacity, retention period and customer-payable storage/hardware requirements.

06

Maintenance checks

Review camera status, recording health, time sync, storage warnings and failed channels.

07

Vendor coordination

Coordinate with camera, cabling, electrical and hardware vendors when physical work is outside IT scope.

08

Customer-payable clarity

Cameras, NVR/DVR, hard disks, PoE switches, cabling, mounts and electrical work are quoted separately.

Delivery Workflow

A controlled path from current state to documented handover

The workflow can be edited for each service in the plugin.

STEP 01

Discover

Review the current environment, users, dependencies and business impact.

STEP 02

Prioritize

Separate urgent risks, recurring issues and planned improvements.

STEP 03

Design

Agree scope, ownership, access, timing, validation and rollback needs.

STEP 04

Deliver

Complete the approved work with controlled change and progress visibility.

STEP 05

Document

Record the outcome, handover, exclusions and next improvement actions.

Scope Clarity

What is included and what is quoted separately

Clear boundaries reduce confusion around support, hardware, software, hosting, licences, visits and project work.

Included in CCTV planning/support

  • Camera location planning, NVR/DVR configuration guidance
  • Remote viewing setup, password hygiene and access records
  • Storage sizing and recording health checks
  • CCTV VLAN/network separation recommendations
  • Scope clarification before work starts

CCTV payable items

  • Cameras, NVR/DVR, hard disks, PoE switches, mounts and power supplies
  • Cabling, drilling, electrical work, ladders/lift and site contractor charges
  • Cloud recording, mobile app subscriptions or vendor support fees
  • Hardware replacement, warranty handling and major physical installation
  • New hardware, replacement parts, consumables and physical repairs

Common issues this service addresses

  • Cameras not recording
  • Remote viewing not working
  • No storage retention plan
  • CCTV slowing office network
  • Unclear hardware and cabling costs
  • Weak camera account passwords

Deliverables and useful outputs

  • Camera location plan
  • NVR/DVR configuration notes
  • Storage estimate
  • Remote access checklist
  • Network separation note
  • Hardware cost list

Technology and platform coverage

IP CamerasNVR/DVRPoE SwitchesCCTV VLANHard DisksRemote Viewing AppsRoutersFirewalls

Best fit for

  • Offices, shops and small sites planning CCTV
  • Existing systems with recording, storage or remote-viewing issues
  • Businesses that need CCTV separated from the office network
Service FAQs

Questions to clarify before the engagement begins

Can we begin with a focused scope?
Yes. ShellRack can start with one service, one site, one workload or one defined issue before expanding the engagement.
How is the final scope confirmed?
The final scope, responsibilities, assumptions, exclusions, timelines and customer-payable items are documented before work begins.
Can ShellRack work with our existing vendors?
Yes. Vendor coordination can be included where it supports the agreed service and the responsibilities are clearly assigned.
How are changes and outcomes recorded?
Relevant checks, changes, test results, handover notes and follow-up actions are documented according to the agreed engagement.

Start with the current environment and the business outcome.

ShellRack can help confirm whether this service, a related service or a focused assessment is the right next step.