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Real IT problems. Clear fixes. Measurable outcomes.

Browse ShellRack case studies built around the STAR method: situation, task, action and result. Client names can stay anonymous, but the problem, solution and impact stay clear.

S
Situation firstEvery project starts with the real business problem.
T
Technical scopeClear action plan, ownership and implementation steps.
A
Action takenInfrastructure, cloud, security and support work documented.
R
Results shownImpact, metrics and outcomes are visible at card level.
01
Problem-ledEvery card starts with a business challenge.
02
Service mappedCloud, security, servers, backup and IT support.
03
Metrics visibleOutcomes are shown with practical numbers.
04
NDA friendlyAnonymous client profiles protect confidentiality.
Explore Projects

Filter by service area

Each project card uses the same repeatable structure: client profile, challenge, solution, results, tech stack and deliverables.

6 project(s) visible
Cloud
Healthcare

Hybrid Cloud Migration for Healthcare Provider

Mid-sized healthcare provider, 120 users, 3 locations
Challenge

Legacy on-premise servers were causing weekly outages, slow application access and inconsistent backup success. Leadership needed stability without disrupting clinical operations.

Solution

ShellRack assessed workloads, created a phased migration plan, deployed Azure virtual machines, configured Fortinet firewall policies, validated backups with Veeam and documented handover steps.

99.9%Availability target
0Data loss during migration
32%Faster application access
6 wkPhased delivery
AzureWindows Server 2022FortinetVeeamMicrosoft 365
NetSec
Retail

Secure Multi-Site Network for Retail Chain

Retail business with head office and 8 branch outlets
Challenge

Branch teams had frequent VPN drops, slow billing access and limited visibility into outages. The old network had flat access with weak segmentation.

Solution

ShellRack deployed firewall templates, configured site-to-site VPN, created VLAN segmentation, documented IP plans and added monitoring for critical links.

8Sites standardized
45%Fewer network tickets
24/7Link monitoring
3Security zones
FortinetVLANIPSec VPNCisco SwitchingNetwork Monitoring
Server
Manufacturing

Virtualized Server Refresh for Manufacturing Unit

Manufacturing company running ERP, file services and domain services
Challenge

Aging physical servers had no clean failover process, ERP performance was inconsistent and patching windows were difficult to control.

Solution

ShellRack designed a virtualization cluster, migrated workloads in phases, created role-based access, configured backup jobs and validated rollback plans.

14Workloads migrated
38%Faster ERP response
2 hrRecovery drill
0Production data loss
VMware vSphereWindows ServerActive DirectoryNASVeeam
DR
Financial Services

Ransomware-Ready Backup and Recovery Program

Finance operations team with compliance-sensitive files
Challenge

The client had backups, but restores were untested and there was no clear ransomware recovery path.

Solution

ShellRack reviewed data criticality, implemented 3-2-1 backups, configured immutable cloud copies, documented recovery roles and ran restore drills.

3-2-1Backup model
15 minPriority restore test
100%Critical data mapped
MonthlyRecovery drill cadence
VeeamMicrosoft 365 BackupImmutable StorageNASRecovery Runbook
SecOps
Professional Services

Endpoint and Email Security Hardening for Services Firm

Professional services firm with remote users and Microsoft 365 mailboxes
Challenge

The client faced repeated phishing attempts, unmanaged laptops and limited visibility into endpoint health.

Solution

ShellRack deployed managed endpoint protection, reviewed Microsoft 365 security settings, implemented SPF/DKIM/DMARC, configured phishing policies and added monitoring.

85Endpoints onboarded
DMARCDomain protection
24/7Endpoint alerts
60%Fewer phishing clicks
Microsoft 365EDRSPFDKIMDMARC
FinOps
SaaS / Technology

Cloud Cost Optimization for SaaS Startup

SaaS startup scaling cloud workloads and customer environments
Challenge

Cloud costs increased each month without clear ownership, tagging or usage review. Some resources were over-provisioned.

Solution

ShellRack reviewed utilization, right-sized compute, introduced tagging, configured budgets and built a monthly cloud cost report.

28%Monthly cloud saving
100%Tagged key resources
WeeklyBudget alerts
0Performance regressions
AWSAzureCloud BudgetsMonitoringFinOps Reporting
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Case Study Framework

Every IT project should tell a clear story

The plugin fields are designed around the STAR method, so every new project stays consistent and client-friendly.

S

Situation

Describe the business environment, service disruption, security risk or operational challenge before the project.

T

Task

Define the objective: migration, hardening, recovery, monitoring, stabilization or cost optimization.

A

Action

Show the technical work: assessment, design, deployment, migration, testing, documentation and handover.

R

Result

Show the impact with proof: lower downtime, faster recovery, reduced risk, better visibility or lower cost.

Have a similar IT challenge?

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